The primary mission of the West Buechel Police Department (WBPD) includes the protection of life and property; resolution of conflict; creating and maintaining a feeling of security in the community; proactively reducing the opportunities for the commission of a crime; identification, apprehension, and prosecution of offenders of the laws; and the preservation of peace. We accept as a part of our mission the responsibility to provide for a quality of life.

Our Department embraces, accepts, and agrees to abide by the full meaning of the Law Enforcement Code of Ethics. Our decisions are based on statutory laws, our own policies, and the application of laws. We are committed to professional behavior, honesty in all our professional and personal dealings, and the continuous improvement of ourselves and the services that we provide. We take extraordinary care to treat the public with dignity, fairness, and respect while protecting ourselves from harm and providing for our and their personal safety.

The public we serve is the customers for the services that we provide. As with any business, we value and respect the needs of our customers and continuously strive to provide them with public safety services in an effective and timely manner.

We are a public service agency staffed by professionals. Our presence in our community aids in providing a sense of safety and well-being for our customers. Our conduct earns us respect and admiration by law-abiding citizens as well as the law violators.

While maintaining high visibility, we accept our responsibility to be a part of the community’s pride and trust; to anticipate and serve the safety needs of our customers; and to be an active part of our community and its organizations. We must always strive to be seen as a part of our community rather than apart from our community. 

DISPATCH:  (502) 574-5471.​
FAX:  (502) 618-3560

Attached is a flier to hand out, use on your websites, push out on social media, print it in your newsletters, reach out to your local business…
The ability of the programs running in the background of the 911 Center is amazing, and it's free to your PSAPS and to the community.

We just need your help to push the information out.

I'll briefly explain some of the main contributing programs:

1. Smart 911: Allows the citizens to create a personal profile that is attached to their telephone number. When that number calls 911, all of the information is there for the 911 Dispatcher to see. Deaf, autistic, large dog in the home, person with dementia, allergic reaction to latex, child hides in the closet…etc. The program even allows for documents to be uploaded, such as building plans, maybe a protection order, a crisis plan that a veteran may have prepared. Even photos and emergency contact numbers. There is also a CHAT feature, and a location- enabling service that is accurate within about 3 feet. All of the information is encrypted and HIPPA- confidential, and never shared.

2. Motorola Facility: This is Smart 911 for “commercial" use. This is where you should be in contact with your local business. Building outlines, floor plans, valve locations, sprinklers and hydrants, keyholders, gas lines- all of this information may be put into the system for safer response for our responders. The system will email the responsible party every 6 months to ensure the information is still accurate. NO cost is associated with this!

3. Rapid SOS is for the Responder- family. It allows for ANI/ALI information to be automatically uploaded and available once the 911 call is answered. The location is accurate within feet. It has features such as “bread crumbs (to trace back to where a GPS started pinging,) coordinates converted to location, and address verification.

 
There are so many features within these program, I'm sure I haven't names them all. There are rail car/ hazardous materials alerts, active aggressor alerts, panic button feature for business and schools, and LENS alerts are also built in to these profiles that can be created, so citizens can choose which alerts to receive such as severe weather, golden alerts, hazardous materials spill, road closures, etc.

JCSO Communications Center is also utilizing Prepared 911, with which we have had great success so far. It enables us to send a link for streaming video, pictures to be texted in, we can text out links to other resources such as the Vine line, the jail information telephone number, the KY State Police delayed accident form, etc. We can also transfer calls over to other participating jurisdictions, such as J-town and St. Matthews.
(One of the JCSO Satellite PD's recently benefited -I think- from Prepared 911 by having a caller stream video to our center as PD were responding. We were then able to request the video to add to their case file, resulting in possible pending criminal charges.

All of these things are here and currently being utilized by MetroSafe and your local secondary PSAPS.
If you and your citizens can start creating profiles, their information may help customize emergency response and save time.  

www.ravecustomer.com

Rave Mobile Safety Customer Resources Center Rave Mobile Safety customer resources for Rave customers. www.ravecustomer.com

Click on: Resources
Click on: Product Feature Sheets
From here, you can create your own information sheets and include you logo as well, so your community trusts it's safe.

MetroSafe does have their logo on the card currently. They ask that any material you print to include your logo and also theirs, that way the community knows the programs are legitimate and trusted.

I am sure I have inadvertently left some features or explanations out! If you all have ANY questions, please let me know and I'll help!
The 911 world is ever- evolving, and quickly, and we're doing our best to utilize current technology for you all to stay safe!

Please encourage your community to sign up and create a profile at: Smart911.com or they may scan the QR code on the attachment.

MetroSafe can give several local examples of when this information has worked!

 

2022 Kentucky Harvest

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2021 SHOP WITH A COP A BIG SUCCESS

On 12-21-2021, Mayor Brenda Moore and members of the West Buechel  

Police Department successfully delivered all gift bags to children residing  

in West Buechel.  There were a lot of happy children for Christmas.

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